FAQs

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times
North America: 3-10 business days
Europe: 1-2 weeks
Australia, New Zealand and Oceania: 1-2 weeks
Asia Pacific: 1-2 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

What is your return policy?

We only accept returns for items that arrive to you damaged or defective, although we don't ever anticipate that happening! However, all items we sell are made-to-order and therefore by the nature of these items we can't accept returns if you change your mind after your purchase. Each item has multiple sizes (if applicable) and we will list notes about the item's materials and quality in the description. Should you have any more questions to be certain before you buy, just send us a message and we will be happy to help!

Gift wrapping and packaging

At this time, in order to turn our orders around as quickly as possible for our customers, we don't offer any gift wrapping options. Hopefully that's something we can implement in the future as we grow!

Sizing details

All apparel is in standard U.S. sizing. We have a size chart in the photos of the listing for your reference. If you still have questions about the fit of an item, send us a message and we will be happy to help you find a size for you the best we can. But we recommend you refer to the size charts first!

Wholesale availability

For wholesale inquiries, please send us a message and let us know the quantity you're looking to buy as well as if you intend to resell, and if so, how.

Custom and personalized orders

Custom or personalized orders may indeed be possible! Just send us a message with what you're looking for and we will let you know if it's within the scope of our abilities to do for you. Depending on the nature of the customization, it may incur an extra small fee.

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